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Knowledgebase : MailScanner Help
Here is a list of things you can do to help prevent receiving spam in the first place: Do not use a catchall email account on your domain(s). Only list aliases and POP accounts that you actu...
With the MailScanner service you can control what happens to spam and viruses by changing the configuration in your cPanel control panel. To access the MailScanner configuration options, login to your cPanel account and clic...
The following is a list of file attachments that may be blocked by the service (the attachments are removed from emails before delivery to you and placed in a quarantine area for 30 days should you wi...
This list of Frequently Asked Questions is provided to help you understand the Mail Scanning Service. Will spam be deleted before I retrieve my email? High Scoring Spam is del...
IMPORTANT INSTRUCTIONS FOR RESELLERS In order for MailScanner to be available to your clients, you will need to perform the following steps: 1. Login to your WHM 2. Under the “Addons” Section, look for “RVSkin Manager” 3. Then click on “Confi...
In Outlook 2002/XP, create a new folder at the top level called Spam. This is where the email marked as spam will be stored.   Then create a new rule b...
In Outlook Express, create a new folder at the top level called Spam. This is where the email marked as spam will be stored.   Then create a new rule b...