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Knowledgebase : Billing Questions
Additional bandwidth for a hosting account can be ordered from withing the billing area. You will first need to login to the billing area here http://www.QualityHostOnline.com/clients [1] and then go to the menu item as shown below. Place an ...
Our billing system sends notifications, reminders and suspension notices to your EMAIL address on file with us. Most of the time our clients complain that they do not have access to the email address they signed up with us in the beginning. They are, then...
Please login to the billing area http://www.QualityHostOnline.com/clients/clientarea.php [1] In the top menu Sevices >> My Services >> View Details (for that particular account) click the down arrow with [View Details ] and then select Requ...
You can change the payment method for your hosting account for particular UNPAID invoice.  If you ave no pending invoice, then you need to file a ticket with SALES to have the payment method changed permanently for your account.This method with change the...
Our billing system sends automated notices, invoices and warnings to the email address on file with us. A copy of all such emails is saved in the billing area for a customer to view. It is kept as a record. Here is how you can view these emails. Log...
Autobilling is currently available for hosting renewals only and not Domain Renewals.
Please pay the current invoice. When the payment has been made successfully via VISA or a MasterCard, you will be asked if you would like to have this payment rebilled automatically next time (autopayments)Note that autopayments are currently not availabl...
Please file a Sales Support Ticket, they will remove the autopayments from your VISA or MasterCard
Sending credit card details over email has always been discouraged. Therefore, we have a secure area where you may update your billing details associated with your VISA or a MasterCard by following these steps, these details are stored with our payment...
Your email address is the billing area username. However, you may have forgotten which email address you had with us. Please try the possible email addresses or file a Sales Support TicketDisplaying the username is a security risk for the client.In case y...