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Posted by Salman on 07 December 2010 01:34 AM

Server207 has suffered another major RAID Failure and despite all attempts to bring it back, the OS could not be repaired. A new server has been ordered and should be online within the next 2 hours. Once the new server is online, we will copy the backups to the new server and start the restore process. The entire process may take 8 - 12 hours. We are trying to restore service as soon as possible and we keep you updated via this news update.

UPDATE: Restore work has been completed. If you are having problems with your account, please contact support immediately.

We sincerely apologize for the inconvenience caused you and assure you that we will fully compensate the downtime. We have also doubled the disk space for all accounts on this server as a token of our commitment to your satisfaction.

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